Workplaces can present a range of hazards that workers need to be protected from. This is where Personal Protective Equipment (PPE) comes in. Understanding the importance of using, storing and maintaining PPE properly is integral to the health and safety of everyone in an organisation.
This module will provide guidance on accessing your COVID-19 digital vaccination certificate and adding it to the state or territory check-in app on your mobile device for quick offline access.
In this course, we explore techniques for building rapport. This includes the use of conversation, personalisation, body language and managing emotional reactions.
This course aims to help employees prevent cyber security breaches, identify potential security hazards and apply careful practices of working safely online.
The promotion of disability awareness in our workplaces and communities is vital in establishing a society where people with disability are valued and included. For much of history, people with disability have experienced discrimination and stigma, often due to societal misconceptions about what it means to have a disability.
This course provides you with a thorough understanding of the principles of controlling the spread of infection in the workplace, and the cleaning practices that can help keep everyone safe and healthy.
Everyone should promote and practice safe driving at work; regardless of whether driving is a small part of their role, or something they do every day.
Equal Employment Opportunity (EEO) is an important concept for all employers, employees and job applicants. It’s a way of protecting people at all stages of the employment cycle, and ensures that everyone has equal access to employment opportunities based solely on merit.
Ergonomics is the science of designing or arranging workplaces, products, and systems so that they fit the people who use them and increase safety and efficiency. By setting up your workspace to protect your body from injury (or recurring pain), you’re better able to focus on your tasks, helping you to work more effectively and productively.
Mindfulness plays a major part in improving our mental health. It aims to decrease judgement and reduce the amount of time we spend dwelling on things which have happened in the past and worrying about the future.
Performing duties whilst under the influence of drugs or alcohol is a leading contributor to workplace injuries in Australia. It’s crucial that both employers and employees understand their responsibilities at work, and that every workplace has a drug and alcohol policy in place.
First Aid covers the steps taken to help an injured or sick person in the first minutes after an incident has occurred.
This course aims to equip you with the tools needed to confidently respond to any first aid emergency you may encounter at work.
Fires can grow and spread quickly, putting everyone in the workplace at risk. This course aims to prepare employees on what to do when a fire emergency happens, including how to use firefighting equipment and how to safely evacuate the workplace.
Slips, trips and falls are the most common cause of workplace injuries. This course aims to help you prevent these incidents by knowing how to identify slip, trip and fall hazards in the workplace, and understanding how to manage these risks. You will also understand the different responsibilities of both employers and employees in preventing slips, trips and falls.
This course aims to recap knowledge around the fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding South Australia’s Responsible Service of Gambling and competency.
This course aims to help employees navigate how to appropriately represent themselves on social media in order to avoid conflicts involving their company or colleagues.
Modern slavery can be found in every corner of our globalised world. The term modern slavery describes situations where coercion, threats or deception are used to exploit victims and undermine their freedom.
This interactive course teaches learners how to behave during an armed robbery, what to do after a robbery, and how to identify and minimise the risk of armed hold-ups occurring.
There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding NSW Responsible Conduct of Gambling and competency.
There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding NSW Responsible Service of Alcohol and competency.
There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding QLD Responsible Service of Alcohol and competency.
There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding VIC Responsible Service of Alcohol and competency.
Featuring real-world scenarios, this interactive short course provides learners with the essential skills and knowledge necessary in developing customer relationships, resolving issues or complaints and creating positive customer service experiences all round.
There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding WA Responsible Service of Alcohol and competency, so you need to be on top of your game.
There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding ACT Responsible Service of Alcohol and competency, so you need to be on top of your game.
Diversity and inclusion (D&I) is all about achieving a workplace which is genuinely and sustainably equitable for all, regardless of gender, age, disability status, sexual orientation, gender identity, ethnicity or religious or cultural background.
This online interactive training course uses real-life scenarios to educate staff about how to transport food, store food and determine if food is safe to serve.
Designed to help notice the signs someone at work may be struggling, how to find the right space and time to ask the question, and how to navigate a conversation if someone says, "No, I'm not OK."
