Food and Beverage Sales Essentials


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Course information

Think being a server is just about collecting orders, delivering food to tables, finishing the bill and saying goodbye to your guests? Think again! Being a server in a food and beverage (F&B) venue involves a lot of serving but also a lot of selling. When people go to F&B venues, they’re looking for more than just a meal and a drink, they're after a memorable experience.

In this Food and Beverage Sales Essentials course we will teach you about different sales techniques that you can use to create a great experience for your guests that also results in increased sales.

To do this, this course will cover:

  • How to adopt a sales mindset
  • The value of product knowledge
  • How to reduce costs
  • Avoiding common sales mistakes
  • What suggestive selling is and how to use it
  • Questioning techniques that increase sales.


  • Certificate
    Certificate of completion
  • Duration
    15-20 mins
  • Format
  • Provider

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We acknowledge all Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work