Food and Beverage Sales Essentials


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Course information

Think being a server is just about collecting orders, delivering food to tables, finishing the bill and saying goodbye to your guests? Think again! Being a server in a food and beverage (F&B) venue involves a lot of serving but also a lot of selling. When people go to F&B venues, they’re looking for more than just a meal and a drink, they're after a memorable experience.

In this Food and Beverage Sales Essentials course we will teach you about different sales techniques that you can use to create a great experience for your guests that also results in increased sales.

To do this, this course will cover:

  • How to adopt a sales mindset
  • The value of product knowledge
  • How to reduce costs
  • Avoiding common sales mistakes
  • What suggestive selling is and how to use it
  • Questioning techniques that increase sales.


  • Certificate
    Certificate of completion
  • Duration
    15-20 mins
  • Format
  • Provider

Related courses

Course Building Rapport
Course Customer Service 101
Training Video Table Service Essentials
Beverage Service Essentials
We acknowledge all Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work