New hospitality consultancy uniting creativity, operations and digital learning expertise.
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Building good relationships with customers is key to providing unforgettable service experiences. Fostering and nurturing good relationships helps you have calmer and more enjoyable interactions and goes a long way in creating repeat business.
In this course, we explore techniques for building rapport. This includes the use of conversation, personalisation, body language and managing emotional reactions.
This course covers:
This course has been optimised for both desktop and mobile viewing.
Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.
At the moment, our courses are available exclusively to businesses through subscription plans.
If your employer has assigned you this course, simply log into our learning management system (LMS) using the credentials from your welcome email. Need help logging in? Contact our support team.
Contact our sales team or request a free demo to explore subscription options and pricing.
Enjoy unlimited access to our entire course library, including this course and any future additions.
Absolutely. We can tailor the course to fit your organisation’s specific needs, culture, and policies. Contact our sales team to explore customisation options.
Our courses are delivered online through our easy-to-use LMS platform or can be provided in SCORM format to integrate with your own LMS.
Absolutely! Schedule a free demo to explore our courses and platform.