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 Workplace Bullying (UK)
Course
Workplace Bullying (UK)
15-20 mins Allara Global
Harassment and Discrimination (UK)
Course
Harassment and Discrimination (UK)
15-20 mins Allara Global
Work Health and Safety (Level 2) (UK)
Course
Work Health and Safety (Level 2) (UK)
15-20 mins Allara Global
Food Safety for Handlers Level 2 (UK)
Course
Food Safety for Handlers Level 2 (UK)
15-20 mins Allara Global
Social Media in the Workplace (UK)
Course
Social Media in the Workplace (UK)
15-20 mins Allara Global
Workplace Sexual Harassment (UK)
Course
Workplace Sexual Harassment (UK)
15-20 minutes Allara Global
Psychological Safety in the Workplace (UK)
Course
Psychological Safety in the Workplace (UK)
15-20 minutes Allara Global
Unconscious Bias (UK)
Course
Unconscious Bias (UK)
15-20 mins Allara Global
First Aid Basics (UK)
Course
First Aid Basics (UK)
15-20 mins Allara Global
Food Allergen Awareness (UK)
Course
Food Allergen Awareness (UK)
15-20 mins Allara Global
Equal Employment Opportunity (UK)
Course
Equal Employment Opportunity (UK)
15-20 mins Allara Global
Modern Slavery Act: Awareness Training (UK)
Course
Modern Slavery Act: Awareness Training (UK)
15-20 mins Allara Global
Equality, Diversity and Inclusion (UK)
Course
Equality, Diversity and Inclusion (UK)
15-20 mins Allara Global
Fire Safety Awareness (UK)
Course
Fire Safety Awareness (UK)
15-20 mins Allara Global
Disability Inclusion & Awareness (UK)
Course
Disability Inclusion & Awareness (UK)
15-20 mins Allara Global
Slips, Trips and Falls (UK)
Course
Slips, Trips and Falls (UK)
15-20 mins Allara Global
Manual Handling (UK)
Course
Manual Handling (UK)
15-20 mins Allara Global
In partnership with
LGBTQ+ Inclusive Customer Service
Course
LGBTQ+ Inclusive Customer Service
15-20 mins In partnership
In partnership with
LGBTQ+ Inclusion in the Workplace
Course
LGBTQ+ Inclusion in the Workplace
15-20 mins In partnership
Non-Alcoholic Fermented Beverages
Course
Non-Alcoholic Fermented Beverages
g-chart Intermediate 15-20 mins JERRY Series
Fire Warden Training
Course
Fire Warden Training
45 minutes Allara Global
Lead a Team
Learning Plan
Lead a Team
45–60 min Allara Global
Introduction to Wine Knowledge
Course
Introduction to Wine Knowledge
g-chart Intermediate 15-20 mins JERRY Series
Lead Operations
Learning Plan
Lead Operations
45–60 min Allara Global
Lead Communication
Learning Plan
Lead Communication
75–100 min Allara Global
Lead Yourself
Learning Plan
Lead Yourself
85–110 min Allara Global
Espresso Coffee Fundamentals
Course
Espresso Coffee Fundamentals
g-chart Intermediate 15-20 mins JERRY Series
Non-alcoholic Mixology
Course
Non-alcoholic Mixology
g-chart Intermediate 15-20 mins JERRY Series
Tea Fundamentals
Course
Tea Fundamentals
g-chart Intermediate 15-20 mins JERRY Series
Unconscious Bias
Course
Unconscious Bias
15-20 mins Allara Global
In partnership with
Wine Australia: Varieties
Learning Plan
Wine Australia: Varieties
15-20 mins In partnership
In partnership with
Wine Australia: Shiraz
Course
Wine Australia: Shiraz
15-20 mins In partnership
In partnership with
Wine Australia: Semillon and Sauvignon Blanc
Course
Wine Australia: Semillon and Sauvignon Blanc
15-20 mins In partnership
In partnership with
Wine Australia: Riesling
Course
Wine Australia: Riesling
15-20 mins In partnership
In partnership with
Wine Australia: Pinot Noir
Course
Wine Australia: Pinot Noir
15-20 mins In partnership
In partnership with
Wine Australia: Grenache and Blends
Course
Wine Australia: Grenache and Blends
15-20 mins In partnership
In partnership with
Wine Australia: Chardonnay
Course
Wine Australia: Chardonnay
15-20 mins In partnership
In partnership with
Wine Australia: Cabernet Sauvignon and Blends
Course
Wine Australia: Cabernet Sauvignon and Blends
15-20 mins In partnership
In partnership with
Wine Australia: Australia’s Alternative Varieties
Course
Wine Australia: Australia’s Alternative Varieties
15-20 mins In partnership
Service & Guest Relations
Learning Plan
Waitstaff
Service & Guest Relations
75–100 mins JERRY Series
Hosting & Dining Excellence
Learning Plan
Waitstaff
Hosting & Dining Excellence
20 mins JERRY Series
Bar & Beverage Foundations
Learning Plan
Waitstaff
Bar & Beverage Foundations
50–70 mins JERRY Series
Beer, Wine &  Service Essentials
Learning Plan
Bar & Beverage
Beer, Wine &  Service Essentials
g-chart Beginner 90-110 mins JERRY Series
Cocktail Techniques & Service
Learning Plan
Bar & Beverage
Cocktail Techniques & Service
g-chart Beginner 90-120 mins JERRY Series
Spirits & Mixed Drinks
Learning Plan
Bar & Beverage
Spirits & Mixed Drinks
g-chart Beginner 60-85 mins JERRY Series
Introduction to Spirits
Learning Plan
Bar & Beverage
Introduction to Spirits
g-chart Intermediate 165–220 mins JERRY Series
Floor Service & Hosting
Learning Plan
Bar & Beverage
Floor Service & Hosting
g-chart Intermediate 45-60 mins JERRY Series
Beer & Wine
Learning Plan
Bar & Beverage
Beer & Wine
g-chart Intermediate 55–70 min JERRY Series
Cocktails
Learning Plan
Bar & Beverage
Cocktails
g-chart Intermediate 85–130 mins JERRY Series
Coffee & Tea Service
Learning Plan
Bar & Beverage
Coffee & Tea Service
g-chart Intermediate 45–60 mins JERRY Series
Bar Operations
Learning Plan
Bar & Beverage
Bar Operations
g-chart Advanced 60–80 mins JERRY Series
Advanced Spirits Knowledge
Learning Plan
Bar & Beverage
Advanced Spirits Knowledge
g-chart Advanced 385–420 mins JERRY Series
Advanced Bar Skills
Learning Plan
Bar & Beverage
Advanced Bar Skills
g-chart Advanced 100–130 mins JERRY Series
F&B Team Roles and Responsibilities
Course
F&B Team Roles and Responsibilities
g-chart Advanced 10-15 mins JERRY Series
Advanced Wine Knowledge
Course
Advanced Wine Knowledge
g-chart Advanced 30-40 mins JERRY Series
Wine Tasting Technique
Course
Wine Tasting Technique
g-chart Intermediate 25-30 mins JERRY Series
Bar Bites: Throwing and Blazing Cocktails
Course
Bar Bites: Throwing and Blazing Cocktails
g-chart Intermediate 10-15 mins JERRY Series
Bar Bites: Swizzle Cocktails
Course
Bar Bites: Swizzle Cocktails
g-chart Intermediate 10-15 mins JERRY Series
Bar Bites: Essential Tools for Cocktail Shaking
Course
Bar Bites: Essential Tools for Cocktail Shaking
g-chart Intermediate 10-15 mins JERRY Series
Bar Bites: Stir Cocktails
Course
Bar Bites: Stir Cocktails
g-chart Beginner 10-15 mins JERRY Series
Bar Bites: Shake Cocktails
Course
Bar Bites: Shake Cocktails
g-chart Beginner 10-15 minutes JERRY Series
Bar Bites: Pour Spirits and Build Mixed Drink
Course
Bar Bites: Pour Spirits and Build Mixed Drink
g-chart Beginner 10-15 minutes JERRY Series
Bar Bites: Prepare Standard Garnishes
Course
Bar Bites: Prepare Standard Garnishes
g-chart Beginner 10-15 mins JERRY Series
Responsible Alcohol Service
Course
Responsible Alcohol Service
g-chart Beginner 15-20 mins JERRY Series
Bar Bites: Pour Beer
Course
Bar Bites: Pour Beer
g-chart Beginner 10-15 minutes JERRY Series
Advanced Safe Gambling Practices
Course
Advanced Safe Gambling Practices
20-25 mins Allara Global
Barista Basics
Course
Barista Basics
g-chart Intermediate 15-20 mins JERRY Series
Domestic Violence Awareness
Course
Domestic Violence Awareness
15-20 mins Allara Global
In partnership with
Wine Regions of Australia
Learning Plan
Wine Regions of Australia
3.5-4.5 hrs In partnership
In partnership with
Wine Australia: Yarra Valley
Course
Wine Australia: Yarra Valley
15-20 mins In partnership
In partnership with
Wine Australia: Tasmania
Course
Wine Australia: Tasmania
15-20 mins In partnership
In partnership with
Wine Australia: Riverland, Riverina and Murray Darling
Course
Wine Australia: Riverland, Riverina and Murray Darling
15-20 mins In partnership
In partnership with
Wine Australia: Orange
Course
Wine Australia: Orange
15-20 mins In partnership
In partnership with
Wine Australia: Mornington Peninsula
Course
Wine Australia: Mornington Peninsula
15-20 mins In partnership
In partnership with
Wine Australia: McLaren Vale
Course
Wine Australia: McLaren Vale
15-20 mins In partnership
In partnership with
Wine Australia: Margaret River
Course
Wine Australia: Margaret River
15-20 mins In partnership
In partnership with
Wine Australia: Langhorne Creek
Course
Wine Australia: Langhorne Creek
15-20 mins In partnership
In partnership with
Wine Australia: Hunter Valley
Course
Wine Australia: Hunter Valley
15-20 mins In partnership
In partnership with
Wine Australia: Great Southern
Course
Wine Australia: Great Southern
15-20 mins In partnership
In partnership with
Wine Australia: Coonawarra
Course
Wine Australia: Coonawarra
15-20 mins In partnership
In partnership with
Wine Australia: Clare Valley
Course
Wine Australia: Clare Valley
15-20 mins In partnership
In partnership with
Wine Australia: Barossa
Course
Wine Australia: Barossa
15-20 mins In partnership
In partnership with
Wine Australia: Introduction to Wine
Course
Wine Australia: Introduction to Wine
15-20 mins In partnership
In partnership with
Wine Australia: Adelaide Hills
Course
Wine Australia: Adelaide Hills
15-20 minutes In partnership
Hospitality Compliance Essentials
Learning Plan
Hospitality Compliance Essentials
32-40 mins Allara Global
Customer Service Essentials
Learning Plan
Customer Service Essentials
60-85 minutes Allara Global
Online customer service
Course
Online customer service
5-7 minutes Allara Global
Customer service on the phone
Course
Customer service on the phone
5-7 minutes Allara Global
Customer Service: Dealing with customer complaints
Course
Customer Service: Dealing with customer complaints
Allara Global
Customer Service: Ending a conversation politely
Course
Customer Service: Ending a conversation politely
5-7 minutes Allara Global
Customer Service: De-escalating conflict
Course
Customer Service: De-escalating conflict
5-7 minutes Allara Global
Customer Service: Dealing with declined transactions
Course
Customer Service: Dealing with declined transactions
5-7 minutes Allara Global
Customer service under pressure
Course
Customer service under pressure
5-7 minutes Allara Global
Customer Service: Fulfilling customer needs and exceeding expectations
Course
Customer Service: Fulfilling customer needs and exceeding expectations
5-7 minutes Allara Global
Customer Service: Creating a friendly atmosphere
Course
Customer Service: Creating a friendly atmosphere
5-7 minutes Allara Global
Customer Service: Connecting with customers
Course
Customer Service: Connecting with customers
5-7 minutes Allara Global
Customer Service: Making a good first impression
Course
Customer Service: Making a good first impression
5-7 minutes Allara Global
Fundamentals of customer service
Course
Fundamentals of customer service
5-7 minutes Allara Global
In partnership with
Australian Wild Prawns
Learning Plan
Australian Wild Prawns
90 - 120 mins In partnership
In partnership with
Australian Wild Prawns: Tiger Prawns
Course
Australian Wild Prawns: Tiger Prawns
7-10 minutes In partnership