Conflict Resolution Training

Equip your team with practical skills to manage workplace conflicts effectively. This course helps employers reduce disputes, improve collaboration, and maintain a positive work environment.

Course overview

Workplace conflict can affect productivity, staff morale, and team dynamics. This course teaches employees how to handle disagreements constructively, communicate clearly, and resolve issues before they escalate. It’s practical, actionable, and designed for diverse workplaces.

globe-3 Languages

Available in English

What you’ll learn

  • Understand the causes and types of workplace conflict
  • Recognise early signs of tension and disputes
  • Learn practical communication and negotiation strategies
  • Identify appropriate resolution techniques for different situations
  • Apply problem-solving skills to reach constructive outcomes
  • Develop strategies to maintain a positive team culture
  • Manage difficult conversations with confidence and professionalism

Why choose this course?

  • Reduce workplace disputes and improve team collaboration
  • Improve employee morale, retention, and workplace culture
  • Equip managers and staff with practical skills to resolve issues quickly

Frequently asked questions

Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.

At the moment, our courses are available exclusively to businesses through subscription plans.

If your employer has assigned you this course, simply log into our learning management system (LMS) using the credentials from your welcome email. Need help logging in? Contact our support team.

Contact our sales team or request a free demo to explore subscription options and pricing.

Enjoy unlimited access to our entire course library, including this course and any future additions.

Absolutely. We can tailor the course to fit your organisation’s specific needs, culture, and policies. Contact our sales team to explore customisation options.

Our courses are delivered online through our easy-to-use LMS platform or can be provided in SCORM format to integrate with your own LMS.

Absolutely! Schedule a free demo to explore our courses and platform.

Course details

award-49-3 Certificate
Included
clock Duration
15-20 mins
cloud-download-2 Format
SCORM
folder-1 Provider
Allara Global

Explore more courses

We acknowledge all Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work