Hospitality and Service Fundamentals

Course information

This Hospitality and Service Fundamentals course teaches you how to define the basic principles of hospitality and service, giving you the best opportunity to provide impeccable hospitality and service in your venue. 

Course topics include: 

• The difference between hospitality and service 
• Characteristics of a skilled hospitality professional 
• Key components of great hospitality 
• The nine basic principles of hospitality and service. 

This course has been optimised for desktop and mobile viewing.