Hospitality and Service Fundamentals
Course overview
This Hospitality and Service Fundamentals course teaches you how to define the basic principles of hospitality and service, giving you the best opportunity to provide impeccable hospitality and service in your venue.
Course topics include:
- The difference between hospitality and service
- Characteristics of a skilled hospitality professional
- Key components of great hospitality
- The nine basic principles of hospitality and service.
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Frequently asked questions
Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.
At the moment, our courses are available exclusively to businesses through subscription plans.
If your employer has assigned you this course, simply log into our learning management system (LMS) using the credentials from your welcome email. Need help logging in? Contact our support team.
Contact our sales team or request a free demo to explore subscription options and pricing.
Enjoy unlimited access to our entire course library, including this course and any future additions.
Absolutely. We can tailor the course to fit your organisation’s specific needs, culture, and policies. Contact our sales team to explore customisation options.
Our courses are delivered online through our easy-to-use LMS platform or can be provided in SCORM format to integrate with your own LMS.
Absolutely! Schedule a free demo to explore our courses and platform.