Floor Service Skills


Developed By Subject Matter Experts


Interactive Activities


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Course information

Shake off that 'just taking orders' mentality and embrace the opportunity to become the master of memorable dining experiences!  Working the floor is your chance to show off your skills and put passion into every plate and every conversation. Not only will your guests thank you, but you'll also find fulfilment and success in your role. This course will teach you to go forward and serve with flair. 

Course topics include: 

  • The basics of service and hospitality
  • Sequence of service (SOS) on the venue floor
  • Best practices to help develop your floor service skills and become a professional server. 


  • Certificate
    Certificate of completion
  • Duration
    15-20 mins
  • Format
  • Provider

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We acknowledge all Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work