Bar Operations

Running a bar is not without challenges. To ensure that everything runs smoothly, you must implement food and beverage (F&B) operational standards and procedures. This includes creating an effective inventory system, assessing the quality of service, and implementing financial tools and systems to improve profitability and tracking.

This course will help you understand the operational aspects of running a bar.

Course topics include:

• The definition of F&B operations
• Operational areas in F&B
• Tools to assist with inventory, finance and service operations
• How to measure goals and progress in operations.

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One of the most valuable assets of a food and beverage (F&B) venue is its inventory. Too much inventory can be prone to spoilage or damage, while too little inventory can be detrimental to the business. This is why it is important to have proper tools and systems in place to manage your F&B inventory.

This course, F&B Inventory Management, is designed to help you with learning the overview of inventory management, which includes:

• Basic inventory management
• Inventory tools & systems
• Looking after your inventory.

Applying these best practices will help you track your inventory to prevent food and beverage wastage and improve your sales strategy. Let's get started!

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A sustainable business has a limited negative impact on the environment, society, and the economy, and seeks to achieve a positive impact where possible. This course, Sustainable F&B Practices, is designed to help you learn how to use your venue resources more efficiently, which includes:

• Sustainable business
• Sustainable principles
• Best practices in sustainability.

Applying these principles and best practices will help conserve energy and reduce your venue's carbon footprint.

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Offering your establishment as a venue gives you the opportunity to impress potential customers with your food and customer service, often bringing them back on a regular day. Discover the details and what is involved before, during, and after hosting an event.

Course topics include: 

• The importance of event planning and details required for preparation
• How to successfully manage tasks during an event
• How to respond to feedback and manage difficult customers
• Best practices for managing stress during an event
• How to effectively execute common post-event tasks. 

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This course aims to provide you with practical advice to help increase sales of meetings and events. By implementing strong, data-driven sales processes, and building rapport with customers, you can learn how to expedite the steps between meeting clients for the first time and getting them to sign a contract.  

Course topics include:

• Adopt a positive sales mindset
• Use the ETC method to close sales
• Calculate your conversion rate
• Set goals based on data
• Leverage touchpoints and communications
• Identify and create a persona for your ideal customer
• Drive the customer up the conversion ladder.

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