Lead Communication

To be a leader who is a skilled communicator, it's important to be well-prepared before you communicate. This involves structuring the delivery of your message based on your intended audience and the outcome you seek to accomplish.

By the end of this course, you will be able to:

• Distinguish between various forms of communication including verbal, nonverbal, written, and visual.
• Determine the correct audience for your message and implement methods to make sure it reaches the right people.
• Define the intended goal of your communication and take measures to ensure that your message accomplishes that objective.
• Develop techniques to overcome potential communication barriers.

This course marks the beginning of a series focused on developing your communication skills as a leader. Once you successfully complete this course, we strongly advise you to check out the next module, 'Improving your communication as a leader,' to further your understanding of effective leadership communication. 

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It's vital for good leaders to know how to handle tough conversations. Even though these conversations can be hard and uncomfortable, they're something leaders have to deal with. This course looks at tackling sensitive subjects, building strong professional relationships and providing constructive feedback in the most challenging situations. 

By the end of this course, you will be able to:

• Acknowledge the importance of difficult conversations and comply with legal requirements before engaging in them.
• Use a range of communication techniques to have difficult conversations with empathy.
• Learn to approach difficult conversations with confidence and find solutions that benefit all parties involved.
• Understand the steps to take after engaging in a difficult conversation and be prepared to determine your next course of action. 

This course marks the beginning of a series focused on developing your communication skills as a leader. Once you successfully complete this course, you have completed the suite! Good job.  

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Effective communication is an essential ingredient for success in any workplace, and breakdowns in communication can lead to misunderstandings, conflicts, and even lost opportunities.  

By the end of this course, you'll have a better understanding of:  

• The role of interpersonal skills in communication, and how they affect our interactions with others.
• Effective techniques for resolving conflicts not only among team members, but also with stakeholders and clients.
• Acceptable and unacceptable language and communication for the workplace.
• How to evaluate and solicit feedback on your conflict resolution skills, and use that feedback to improve your ability to manage conflicts.

This course is part of a series focused on developing your communication skills as a leader. Once you successfully complete this course, we strongly advise you to check out the next module, 'Techniques for inclusive communication' to further your understanding of effective leadership communication.   

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In this course, we'll build on the strong communication foundations developed in the previous course ‘Preparing for success in communication’ and delve deeper into the art of participating in effective communication at work.

By the end of this course, you will be able to:

• Align the type of communication with both the intended audience and the specific information the audience requires.
• Assign relevant communication roles to suitable candidates within the team.
• Explore the intricacies of communicating within the boundaries of organisational and legislative requirements.
• Analyse three distinct strategies for presenting work instructions effectively.
• Practice seeking and providing feedback on people's communication styles.

This course is part of a series focused on developing your communication skills as a leader. Once you successfully complete this course, we strongly advise you to check out the next module, 'Dealing with communication issues in the workplace' to further your understanding of effective leadership communication.

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