New course: LGBTQ+ Inclusion in the Workplace

The hospitality industry thrives on diversity. Every day, venues welcome guests and employees from all walks of life, each bringing unique experiences and perspectives. But fostering a truly inclusive environment requires more than just good intentions—it requires understanding, education, and action.

That’s why Allara Global, in partnership with ACON Pride Training, has developed a new LGBTQ+ Awareness course. This online training provides hospitality professionals with the knowledge and tools to create workplaces that are inclusive, respectful, and welcoming for everyone.

Why LGBTQ+ awareness matters in hospitality

LGBTQ+ individuals often face unique challenges in the workplace, from unconscious bias to outright discrimination. For hospitality professionals, understanding these challenges and learning how to foster a culture of respect can improve team dynamics, enhance guest experiences, and contribute to a more positive work environment.

This course is designed to help hospitality teams build awareness, break down barriers, and champion inclusivity in their workplaces.

What you’ll learn

This course provides a comprehensive introduction to LGBTQ+ inclusivity, including:

Understanding the LGBTQ+ community

Learn key terms, the difference between sexuality and gender, and how identities intersect with everyday experiences.

Being LGBTQ+ in the workplace

Gain insight into the challenges and experiences of LGBTQ+ employees and the impact of inclusive (or non-inclusive) work environments.

Allyship at work

Discover practical ways to support LGBTQ+ colleagues, foster a culture of inclusivity, and ensure that everyone feels safe and valued in the workplace.

By the end of this course, participants will be equipped with real-world strategies to promote allyship and inclusivity, helping to create workplaces where everyone—employees and guests alike—feels welcome and respected.

Who should take this course?

This course is ideal for hospitality professionals at all levels, including:

• Frontline staff: Waitstaff, bartenders, housekeepers, and customer-facing roles
• Supervisors and managers: Those leading teams and setting workplace culture
• Business owners and HR teams: Individuals responsible for policies and training
• Hospitality students and newcomers: Anyone looking to enter the industry with inclusivity in mind

Inclusivity isn’t just a workplace goal—it’s a key driver of better team collaboration, higher employee satisfaction, and improved customer experiences. Whether you’re new to the industry or leading a team, this course offers valuable insights and actionable strategies.