Verbal and Non-Verbal Communication
Course overview
Effective communication skills help you express yourself and understand others. They enable you to convey complex ideas, engage audiences, drive action and ask for help or support. Having good communication skills also means being able to explain yourself in a way that others can understand and reciprocate.
This course will explore how to effectively convey information and ideas verbally, and to understand body language cues from others.
To do so, this course will cover:
- Effective communication skills, such as reinforcement and storytelling
- Active listening as part of communication
- How to ask questions to improve communication
- Parts of the body that engage in non-verbal communication
- How to pick up on non-verbal cues
- A final quiz to check your knowledge of verbal and non-verbal communication.
This course has been optimised for both desktop and mobile viewing.
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Frequently asked questions
Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.
At the moment, our courses are available exclusively to businesses through subscription plans.
If your employer has assigned you this course, simply log into our learning management system (LMS) using the credentials from your welcome email. Need help logging in? Contact our support team.
Contact our sales team or request a free demo to explore subscription options and pricing.
Enjoy unlimited access to our entire course library, including this course and any future additions.
Absolutely. We can tailor the course to fit your organisation’s specific needs, culture, and policies. Contact our sales team to explore customisation options.
Our courses are delivered online through our easy-to-use LMS platform or can be provided in SCORM format to integrate with your own LMS.
Absolutely! Schedule a free demo to explore our courses and platform.
