Emotional Intelligence
Course information
You’ve probably heard before that there are different types of intelligence. You might be brainy, or creative, or good with people. Emotional intelligence looks at how effectively we can understand and express ourselves, relate to others, and cope with daily pressures in a constructive way.
Research shows us that these types of interpersonal skills are essential for success in the workplace — even more than just knowing how to do your job! This course will explore how emotional intelligence can help you succeed by being more adaptable and building better team connections.
To do this, this course will cover:
- What emotions are, and the five core human emotions
- The four domains of emotional intelligence
- How to develop self-awareness and self-management
- How to develop social awareness and relationship management
- The role of empathy in managing relationships
- What the limbic system is, and how it influences your emotions
- What emotional agility means and how to strengthen your emotional agility
- Specific techniques and strategies to help you build emotional intelligence.
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Related keywords
emotional intelligence (2) Leadership (24) Personal Development (7)Info
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CertificateCertificate of completion
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Duration15-20 mins
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FormatSCORM
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Provider
Frequently Asked Questions
Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.
Currently, we only offer our courses to businesses through subscription plans.
If your employee has assigned you this course as part of your training, please log in to our learning management system (LMS) using the credentials you received in your welcome email. If you can't find your login information, contact our support team for help. Once logged in, you can start the course.
Contact our sales team or request a free demo to explore subscription options and pricing.
Enjoy unlimited access to our entire course library, including this course and any future additions.
Yes, we offer custom content services to tailor existing courses to your specific needs. Additional costs may apply. Contact our sales team for more information and to discuss your customisation requirement
Our courses are delivered in SCORM format, making them compatible with most learning management systems (LMS). We also provide our own LMS for easy delivery. Learn more about SCORM
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Yes, we offer the option to host our courses on your existing LMS. Contact our sales team for details.
Absolutely! Schedule a free demo to explore our courses and platform.
Our customer support team is readily available to assist you. Visit our support portal or reach out to your dedicated account manager.
We frequently update existing courses and introduce new courses to our library, ensuring you have access to the most current training resources.