Customer service on the phone
Developed By Subject Matter Experts
Interactive Activities
Real-World Scenarios
Mobile Friendly
Course information
Providing customer service by phone is common, yet often overlooked.
Remember, your interpersonal skills are just as important when dealing with someone on the phone, as when talking with them face to face.
By the end of this course, you'll be able to:
Develop a compassionate and professional phone presence that builds lasting customer relationships.
Discover techniques to leave a positive and helpful impression with every customer.
Info
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CertificateCertificate of completion
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Duration5-7 minutes
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FormatSCORM
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Provider
Related courses
Learning Plan
Customer Service Essentials
Course