Cocktail Techniques & Service
Learning plan overview
Centres on mastering cocktail-making techniques, communication, upselling, and enhancing overall hospitality skills.
Languages
Available in English, French, Spanish, Simplified Chinese, Thai, Vietnamese
Courses included in this learning plan:
This bite sized course will assist you with understanding the distinctions between built, shaken and stirred cocktails and when to use each method.
Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.
Built cocktails involve an easy process of mixing drinks directly in the serving glass, without the need for many specialised tools. By using ingredients such as fresh fruits, herbs, bitters, mixers and quality spirits, these cocktails achieve a balanced and delightful flavour profile.
This course will provide a comprehensive guide to the five most popular built cocktails and the tools you’ll need to make them.
Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.
What does shaking actually do to a cocktail? The impact of shaking in cocktail making allows for proper chilling, mixing, diluting, and aerating of your drink's liquid ingredients.
In this course, we'll master the proper techniques for sealing a tin-on-tin Boston Shaker, shaking with adequate force, and straining the cocktail into a chilled glass to present to your guest.
This bite sized course will allow you to discover the art of shaking cocktails and explore the recipes and garnishes of five popular shaken cocktails while exploring alternative base spirits.
Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.
Stirred drinks are spirit-forward and don't usually contain fresh juice. They gain their dilution and temperature by stirring ice in a mixing tin or glass - a smooth and effortless action which results in a drink which is velvety and smooth.
In this course, you'll learn how to make the perfect dry gin martini following well-established rules for preparing stirred cocktails.
Stirred cocktails are known for their elegant and sophisticated appeal. They have a clear, rich, and velvety texture. Stirring brings the flavours together while maintaining clarity. It's the preferred technique for cocktails with ingredients that require blending without dilution.
This course will provide a comprehensive guide to the five most popular stirred cocktails and the tools you’ll need to make them.
Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.
Round building is a technique in bartending where the bartender prepares a series of drinks simultaneously, aiming to serve them to guests as quickly as possible while maintaining high quality.
In this course, you'll be taught the skill of preparing drinks in a specific order to ensure that the taste and quality of all beverages are preserved throughout the process.
Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.
This Hospitality and Service Fundamentals course teaches you how to define the basic principles of hospitality and service, giving you the best opportunity to provide impeccable hospitality and service in your venue.
Course topics include:
- The difference between hospitality and service
- Characteristics of a skilled hospitality professional
- Key components of great hospitality
- The nine basic principles of hospitality and service.
This course has been optimised for desktop and mobile viewing.
Effective communication skills help you express yourself and understand others. They enable you to convey complex ideas, engage audiences, drive action and ask for help or support. Having good communication skills also means being able to explain yourself in a way that others can understand and reciprocate.
This course will explore how to effectively convey information and ideas verbally, and to understand body language cues from others.
To do so, this course will cover:
- Effective communication skills, such as reinforcement and storytelling
- Active listening as part of communication
- How to ask questions to improve communication
- Parts of the body that engage in non-verbal communication
- How to pick up on non-verbal cues
- A final quiz to check your knowledge of verbal and non-verbal communication.
This course has been optimised for both desktop and mobile viewing.
This bite sized course provides a comprehensive overview of upselling, its significance and effective implementation techniques.
Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.
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Frequently asked questions
Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.
At the moment, our courses are available exclusively to businesses through subscription plans.
If your employer has assigned you this course, simply log into our learning management system (LMS) using the credentials from your welcome email. Need help logging in? Contact our support team.
Contact our sales team or request a free demo to explore subscription options and pricing.
Enjoy unlimited access to our entire course library, including this course and any future additions.
Absolutely. We can tailor the course to fit your organisation’s specific needs, culture, and policies. Contact our sales team to explore customisation options.
Our courses are delivered online through our easy-to-use LMS platform or can be provided in SCORM format to integrate with your own LMS.
Absolutely! Schedule a free demo to explore our courses and platform.
