LEARNING PLAN

Cocktail Techniques & Service

10 Courses
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Developed By Subject Matter Experts

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Learning plan information

Centres on mastering cocktail-making techniques, communication, upselling, and enhancing overall hospitality skills.

Courses included in this learning plan:

This bite sized course will assist you with understanding the distinctions between built, shaken and stirred cocktails and when to use each method. 

Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.

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Built cocktails involve an easy process of mixing drinks directly in the serving glass, without the need for many specialised tools. By using ingredients such as fresh fruits, herbs, bitters, mixers and quality spirits, these cocktails achieve a balanced and delightful flavour profile.

This course will provide a comprehensive guide to the five most popular built cocktails and the tools you’ll need to make them. 

Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.

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What does shaking actually do to a cocktail? The impact of shaking in cocktail making allows for proper chilling, mixing, diluting, and aerating of your drink's liquid ingredients.  

In this course, we'll master the proper techniques for sealing a tin-on-tin Boston Shaker, shaking with adequate force, and straining the cocktail into a chilled glass to present to your guest. 

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This bite sized course will allow you to discover the art of shaking cocktails and explore the recipes and garnishes of five popular shaken cocktails while exploring alternative base spirits. 

Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.

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Stirred drinks are spirit-forward and don't usually contain fresh juice. They gain their dilution and temperature by stirring ice in a mixing tin or glass - a smooth and effortless action which results in a drink which is velvety and smooth. 

In this course, you'll learn how to make the perfect dry gin martini following well-established rules for preparing stirred cocktails. 

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Stirred cocktails are known for their elegant and sophisticated appeal. They have a clear, rich, and velvety texture. Stirring brings the flavours together while maintaining clarity. It's the preferred technique for cocktails with ingredients that require blending without dilution.

This course will provide a comprehensive guide to the five most popular stirred cocktails and the tools you’ll need to make them. 

Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.

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Round building is a technique in bartending where the bartender prepares a series of drinks simultaneously, aiming to serve them to guests as quickly as possible while maintaining high quality.

In this course, you'll be taught the skill of preparing drinks in a specific order to ensure that the taste and quality of all beverages are preserved throughout the process. 

Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.

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This Hospitality and Service Fundamentals course teaches you how to define the basic principles of hospitality and service, giving you the best opportunity to provide impeccable hospitality and service in your venue. 

Course topics include: 

  • The difference between hospitality and service 
  • Characteristics of a skilled hospitality professional 
  • Key components of great hospitality 
  • The nine basic principles of hospitality and service. 

This course has been optimised for desktop and mobile viewing. 

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Effective communication skills help you express yourself and understand others. They enable you to convey complex ideas, engage audiences, drive action and ask for help or support. Having good communication skills also means being able to explain yourself in a way that others can understand and reciprocate.  

This course will explore how to effectively convey information and ideas verbally, and to understand body language cues from others.

To do so, this course will cover:

  • Effective communication skills, such as reinforcement and storytelling
  • Active listening as part of communication
  • How to ask questions to improve communication
  • Parts of the body that engage in non-verbal communication
  • How to pick up on non-verbal cues
  • A final quiz to check your knowledge of verbal and non-verbal communication.

This course has been optimised for both desktop and mobile viewing.

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This bite sized course provides a comprehensive overview of upselling, its significance and effective implementation techniques. 

Bar Bites are short 2-5 minute courses intended to provide essential knowledge on a variety of bar-related topics. Covering popular cocktails, different spirits, and quality service, Bar Bites are suitable for those new to the field or experienced individuals looking to refresh their knowledge.

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Related keywords

Built Cocktails (1) Cocktail (1) Round Building (1) service (2) Shake Cocktails (1) Stirred Cocktails (1)

Info

  • Certificate
    Certificate of completion
  • g-chart Level
    Beginner
  • Duration
    90-120 mins
  • Format
    SCORM
  • Provider

Frequently Asked Questions

Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.

Currently, we only offer our courses to businesses through subscription plans.

If your employee has assigned you this course as part of your training, please log in to our learning management system (LMS) using the credentials you received in your welcome email. If you can't find your login information, contact our support team for help. Once logged in, you can start the course.

Contact our sales team or request a free demo to explore subscription options and pricing.

Enjoy unlimited access to our entire course library, including this course and any future additions.

Yes, we offer custom content services to tailor existing courses to your specific needs. Additional costs may apply. Contact our sales team for more information and to discuss your customisation requirement

Our courses are delivered in SCORM format, making them compatible with most learning management systems (LMS). We also provide our own LMS for easy delivery. Learn more about SCORM

Our courses are delivered on our user-friendly LMS platform, offering a convenient learning experience. Learn more about our LMS 

Yes, we offer the option to host our courses on your existing LMS. Contact our sales team for details.

Absolutely! Schedule a free demo to explore our courses and platform.

Our customer support team is readily available to assist you. Visit our support portal or reach out to your dedicated account manager.

We frequently update existing courses and introduce new courses to our library, ensuring you have access to the most current training resources.

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