LEARNING PLAN

Coffee & Tea Service
3 Courses

Learning plan overview

globe-3 Languages

Available in English, French, Spanish, Simplified Chinese

Contact us for pricing or a free demo →

Courses included in this learning plan:

In this course, you'll learn the art of espresso-making and explore essential concepts like espresso's foundation for delightful beverages. 

Course topics include: 

  • Setting up a well-equipped coffee station 

  • Setting up an espresso machine and mastering brew variables 

  • Milk steaming and latte art techniques to elevate your espresso drinks.  

  • Cleanliness and efficiency for a well-rounded barista experience. 

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This course will guide you through the essential steps to create consistently excellent espresso. From understanding the origins and intricacies of coffee beans to mastering the espresso machine and refining your brewing skills, you’ll gain the knowledge and confidence needed to elevate your coffee game to a professional level.  

This course will explore: 

  • The essential principles of espresso preparation and debunk common myths about coffee beans. 

  • The key parts of an espresso machine and explain their functions. 

  • A detailed step-by-step process, from grinding coffee beans to achieving optimal extraction. 

 Let's start brewing!

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Whether you’re managing a venue with an impressive tea selection or beginning your journey with this timeless beverage, our tea course is crafted for you. Tea is one of the fastest-growing beverages globally, with top restaurants and cafés offering curated tea menus on par with wine.

In this course, you’ll gain foundational knowledge on the origins, types, and nuances of tea, empowering you to confidently recommend, prepare, and serve tea to elevate the guest experience.

By the end of this course, you will:

  • Understand the rich history, types, and origins of tea
  • Master essential brewing techniques and service standards
  • Recognise the role of water quality in perfect tea preparation
  • Confidently prepare and serve both hot and iced tea

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Frequently asked questions

Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.

At the moment, our courses are available exclusively to businesses through subscription plans.

If your employer has assigned you this course, simply log into our learning management system (LMS) using the credentials from your welcome email. Need help logging in? Contact our support team.

Contact our sales team or request a free demo to explore subscription options and pricing.

Enjoy unlimited access to our entire course library, including this course and any future additions.

Absolutely. We can tailor the course to fit your organisation’s specific needs, culture, and policies. Contact our sales team to explore customisation options.

Our courses are delivered online through our easy-to-use LMS platform or can be provided in SCORM format to integrate with your own LMS.

Absolutely! Schedule a free demo to explore our courses and platform.

Course details

award-49-3 Certificate
Included
chart-2 Level
Intermediate
clock Duration
45–60 mins
cloud-download-2 Format
SCORM
folder-1 Provider
JERRY
We acknowledge all Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work