LEARNING PLAN

Coffee & Tea Service

3 Courses

Learning plan information

Courses included in this learning plan:

In this course, you'll learn the art of espresso-making and explore essential concepts like espresso's foundation for delightful beverages. 

Course topics include: 

  • Setting up a well-equipped coffee station 

  • Setting up an espresso machine and mastering brew variables 

  • Milk steaming and latte art techniques to elevate your espresso drinks.  

  • Cleanliness and efficiency for a well-rounded barista experience. 

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This course will guide you through the essential steps to create consistently excellent espresso. From understanding the origins and intricacies of coffee beans to mastering the espresso machine and refining your brewing skills, you’ll gain the knowledge and confidence needed to elevate your coffee game to a professional level.  

This course will explore: 

  • The essential principles of espresso preparation and debunk common myths about coffee beans. 

  • The key parts of an espresso machine and explain their functions. 

  • A detailed step-by-step process, from grinding coffee beans to achieving optimal extraction. 

 Let's start brewing!

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Whether you’re managing a venue with an impressive tea selection or beginning your journey with this timeless beverage, our tea course is crafted for you. Tea is one of the fastest-growing beverages globally, with top restaurants and cafés offering curated tea menus on par with wine.

In this course, you’ll gain foundational knowledge on the origins, types, and nuances of tea, empowering you to confidently recommend, prepare, and serve tea to elevate the guest experience.

By the end of this course, you will:

  • Understand the rich history, types, and origins of tea
  • Master essential brewing techniques and service standards
  • Recognise the role of water quality in perfect tea preparation
  • Confidently prepare and serve both hot and iced tea

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Info

  • Certificate
    Certificate of completion
  • g-chart Level
    Intermediate
  • Duration
    85–130 mins
  • Format
    SCORM
  • Provider

Frequently Asked Questions

Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.

Currently, we only offer our courses to businesses through subscription plans.

If your employee has assigned you this course as part of your training, please log in to our learning management system (LMS) using the credentials you received in your welcome email. If you can't find your login information, contact our support team for help. Once logged in, you can start the course.

Contact our sales team or request a free demo to explore subscription options and pricing.

Enjoy unlimited access to our entire course library, including this course and any future additions.

Yes, we offer custom content services to tailor existing courses to your specific needs. Additional costs may apply. Contact our sales team for more information and to discuss your customisation requirement

Our courses are delivered in SCORM format, making them compatible with most learning management systems (LMS). We also provide our own LMS for easy delivery. Learn more about SCORM

Our courses are delivered on our user-friendly LMS platform, offering a convenient learning experience. Learn more about our LMS 

Yes, we offer the option to host our courses on your existing LMS. Contact our sales team for details.

Absolutely! Schedule a free demo to explore our courses and platform.

Our customer support team is readily available to assist you. Visit our support portal or reach out to your dedicated account manager.

We frequently update existing courses and introduce new courses to our library, ensuring you have access to the most current training resources.

We acknowledge all Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work
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