Advanced Bartender Skills

Developed By Subject Matter Experts

Interactive Activities

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Course information

So you've mastered the art of mixing drinks? Well now it's time to raise the bar (literally) and become a bartender extraordinaire! In this course, we'll delve into the secrets of providing top-notch service and elevate your skills from proficient to pro.

We begin by going through a general outline for service. Then, we move on to the soft skills of hospitality. Lastly, we explore practical ways to approach cocktail menu development.

This course covers:

  • The four phases of service, from pre-order, order taking, drinking and dining, to closing out
  • A bartender's sequence of service
  • Tips for delivering exceptional guest experiences and winning repeat guests
  • Mistakes, and how to avoid them, on and off shift
  • How to apply the MAYA principle to develop a cocktail menu that appeals to your guests
  • Tips for how to manage wastage during menu development
  • How to bring craft bartending to any bar.

Let's get started!



  • Certificate
    Certificate of completion
  • Duration
    15-20 mins
  • Format
  • Provider

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We acknowledge all Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work