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Psychological Safety in the Workplace
Workplace Sexual Harassment
Respect@Work
A quick guide to understanding the globally recognised safety initiative
This workplace training course helps employees understand how to handle personal information safely and responsibly in day-to-day operations. It’s essential for businesses that want to protect customer data, maintain trust, and meet privacy obligations.
This course will give you the knowledge and practical skills to handle customer personal information appropriately in your workplace.
Every day in hospitality and service environments, staff may come into contact with personal information such as names, contact details, booking records, or payment information. Handling this information correctly is essential for protecting your customers and maintaining their trust.
In this course, you will explore common workplace situations where personal information is collected, used, or shared, and learn how to manage it responsibly as part of your role.
By the end of this course, you will be able to:
Understand what personal information is and why it needs to be protected
Recognise your responsibilities when handling customer information at work
Identify situations where personal information may be mishandled or put at risk
Apply simple, practical steps to handle personal information safely in everyday situations
Let’s get started!
Available in English
Businesses in Australia must comply with privacy laws, including obligations under the Privacy Act when collecting, storing, and using personal information. This training helps staff understand their role in protecting customer data and reduces the risk of non-compliance, complaints, or reputational damage.
Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.
At the moment, our courses are available exclusively to businesses through subscription plans.
If your employer has assigned you this course, simply log into our learning management system (LMS) using the credentials from your welcome email. Need help logging in? Contact our support team.
Contact our sales team or request a free demo to explore subscription options and pricing.
Enjoy unlimited access to our entire course library, including this course and any future additions.
Absolutely. We can tailor the course to fit your organisation’s specific needs, culture, and policies. Contact our sales team to explore customisation options.
Our courses are delivered online through our easy-to-use LMS platform or can be provided in SCORM format to integrate with your own LMS.
Absolutely! Schedule a free demo to explore our courses and platform.