Introduction to Microsoft Outlook
Give your team the tools to manage their day efficiently. This course introduces Microsoft Outlook’s core features, helping staff stay organised, communicate effectively, and take control of their inbox and calendar.
Course overview
Microsoft Outlook is more than just email—it's a central hub for communication, scheduling, and task management. This course teaches practical skills to help your team use Outlook confidently and productively, reducing wasted time and improving collaboration.
This course can be completed on its own or as part of the learning plan: Microsoft 365 Tools.
The full learning plan includes:
- Introduction to Microsoft Office 365
- Introduction to Microsoft Excel
- Introduction to Microsoft OneDrive
- Introduction to Microsoft OneNote
- Introduction to Microsoft Outlook
- Introduction to Microsoft Teams
What you’ll learn
- Navigate the Outlook interface and key tools
- Manage emails using folders, filters, rules and flags
- Schedule and manage meetings, reminders and appointments
- Organise and update contact information
- Track tasks and to-dos using built-in tools
- Use notes to capture and store quick information
- Collaborate using shared calendars and mailboxes
Why choose this course?
- Supports digital productivity and better time management
- Helps standardise Outlook use across the team
- Reduces inbox overload and improves focus
- Quick, flexible format for busy teams
Related keywords
Frequently asked questions
Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.
At the moment, our courses are available exclusively to businesses through subscription plans.
If your employer has assigned you this course, simply log into our learning management system (LMS) using the credentials from your welcome email. Need help logging in? Contact our support team.
Contact our sales team or request a free demo to explore subscription options and pricing.
Enjoy unlimited access to our entire course library, including this course and any future additions.
Absolutely. We can tailor the course to fit your organisation’s specific needs, culture, and policies. Contact our sales team to explore customisation options.
Our courses are delivered online through our easy-to-use LMS platform or can be provided in SCORM format to integrate with your own LMS.
Absolutely! Schedule a free demo to explore our courses and platform.