Customer service under pressure
Course overview
Every business experiences busy times. During these periods, facing long customer lines can be overwhelming. However, dealing with multiple customers simultaneously is critical for providing excellent service.
This course will equip you with the tools and strategies to navigate these high-pressure situations confidently.
By the end of this course, you'll be able to:
Develop strategies to prioritise and address the needs of multiple customers in a high-pressure environment.
Identify ways to regain control of the situation to satisfy every customer.
Frequently asked questions
Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.
At the moment, our courses are available exclusively to businesses through subscription plans.
If your employer has assigned you this course, simply log into our learning management system (LMS) using the credentials from your welcome email. Need help logging in? Contact our support team.
Contact our sales team or request a free demo to explore subscription options and pricing.
Enjoy unlimited access to our entire course library, including this course and any future additions.
Absolutely. We can tailor the course to fit your organisation’s specific needs, culture, and policies. Contact our sales team to explore customisation options.
Our courses are delivered online through our easy-to-use LMS platform or can be provided in SCORM format to integrate with your own LMS.
Absolutely! Schedule a free demo to explore our courses and platform.