Dealing With Communication Issues At Work
Developed By Subject Matter Experts
Interactive Activities
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Course information
Effective communication is an essential ingredient for success in any workplace, and breakdowns in communication can lead to misunderstandings, conflicts, and even lost opportunities.
By the end of this course, you'll have a better understanding of:
- The role of interpersonal skills in communication, and how they affect our interactions with others.
- Effective techniques for resolving conflicts not only among team members, but also with stakeholders and clients.
- Acceptable and unacceptable language and communication for the workplace.
- How to evaluate and solicit feedback on your conflict resolution skills, and use that feedback to improve your ability to manage conflicts.
This course is part of a series focused on developing your communication skills as a leader. Once you successfully complete this course, we strongly advise you to check out the next module, 'Techniques for inclusive communication' to further your understanding of effective leadership communication.
Info
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CertificateCertificate of completion
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Duration15-20 mins
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FormatSCORM
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Provider
Frequently Asked Questions
Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.
Currently, we only offer our courses to businesses through subscription plans.
If your employee has assigned you this course as part of your training, please log in to our learning management system (LMS) using the credentials you received in your welcome email. If you can't find your login information, contact our support team for help. Once logged in, you can start the course.
Contact our sales team or request a free demo to explore subscription options and pricing.
Enjoy unlimited access to our entire course library, including this course and any future additions.
Yes, we offer custom content services to tailor existing courses to your specific needs. Additional costs may apply. Contact our sales team for more information and to discuss your customisation requirement
Our courses are delivered in SCORM format, making them compatible with most learning management systems (LMS). We also provide our own LMS for easy delivery. Learn more about SCORM
Our courses are delivered on our user-friendly LMS platform, offering a convenient learning experience. Learn more about our LMS
Yes, we offer the option to host our courses on your existing LMS. Contact our sales team for details.
Absolutely! Schedule a free demo to explore our courses and platform.
Our customer support team is readily available to assist you. Visit our support portal or reach out to your dedicated account manager.
We frequently update existing courses and introduce new courses to our library, ensuring you have access to the most current training resources.
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