Roles, Governance and Employee Due Diligence
This course explains the key roles, responsibilities, and governance structures required to manage AML/CTF compliance in hospitality and gaming venues. It helps employers and teams understand how clear accountability, effective oversight, and strong employee due diligence reduce risk and support a compliant workplace.
Course overview
The Financial Crime e-learning course will help hospitality and club staff understand their anti-money laundering and counter-terrorism financing (AML/CTF) obligations. It provides practical guidance on how to protect your venue, your patrons, and the wider community from being misused by criminals.
This course is suitable for employees, managers, duty managers, compliance officers, venue operators and board members. If your venue provides a designated service — such as handling large cash transactions, gaming, or remittance-style services — it is considered to carry ML/TF risk and is regulated by AUSTRAC.
Languages
Available in English
What you’ll learn
- Understand key AML/CTF roles, responsibilities, and governance requirements
- Identify who is accountable for compliance within your venue
- Learn what effective employee due diligence and training looks like in practice
- Describe the purpose and scope of an independent AML/CTF review
- Understand your venue’s AML/CTF record-keeping obligations
- Recognise how strong governance supports risk management and compliance
Why choose this course?
- Support compliance with AML/CTF governance and regulatory requirements
- Reduce risk through clear roles, oversight, and accountability
- Improve staff screening, training, and ongoing compliance practices
- Strengthen internal controls and audit readiness
Legal context
Businesses providing designated services must meet AML/CTF obligations, including maintaining clear governance structures, training staff, and keeping accurate records. Regulators expect venues to demonstrate accountability, conduct employee due diligence, and regularly review their AML/CTF programs to ensure they remain effective and compliant.