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Applicable Customer Identification Procedures (ACIP)

This course provides a clear and practical understanding of Applicable Customer Identification Procedures (ACIP) for non-individual customers within hospitality and gaming environments. It focuses on how venues such as clubs, hotels, and gaming venues collect and verify Know Your Customer (KYC) information for companies and trustees when providing designated services under Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) legislation.

Course 15-20 mins English
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Allara Global

Course overview

The course supports frontline staff, supervisors, managers, compliance officers, business owners, and board members in meeting AUSTRAC requirements while helping protect gaming venues, their patrons, and the wider community from being exploited for criminal activity.

Languages

Available in English

What you’ll learn

  • Understand Applicable Customer Identification Procedures (ACIP) for non-individual customers
  • Identify the required KYC information for companies, trusts, and other legal entities
  • Learn how to verify customer identity in line with AML/CTF obligations
  • Recognise when enhanced due diligence is required for higher-risk customers
  • Understand how to record and maintain accurate customer identification data
  • Apply consistent ACIP processes across hospitality and gaming environments
  • Identify compliance risks linked to poor or incomplete customer verification

Why choose this course?

  • Support compliance with AUSTRAC AML/CTF customer identification requirements
  • Reduce financial crime risk through accurate and consistent verification processes
  • Improve staff capability in handling complex non-individual customers
  • Strengthen governance and regulatory readiness across your venue

Legal context

Under Australia’s AML/CTF framework regulated by AUSTRAC, reporting entities must apply appropriate customer identification procedures before providing designated services. This includes verifying the identity of non-individual customers such as companies, trusts, and other legal arrangements. Failure to comply with ACIP 

Related keywords

[crime] [finance] [governace]

Frequently asked questions

Our courses are designed for businesses in the hospitality industry looking to provide professional training for their staff.

At the moment, our courses are available exclusively to businesses through subscription plans.

If your employer has assigned you this course, simply log into our learning management system (LMS) using the credentials from your welcome email. Need help logging in? Contact our support team.

Enjoy unlimited access to our entire course library, including this course and any future additions.

Absolutely. We can tailor the course to fit your organisation’s specific needs, culture, and policies. Contact our sales team to explore customisation options.

Our courses are delivered online through our easy-to-use LMS platform or can be provided in SCORM format to integrate with your own LMS.

Absolutely! Schedule a free demo to explore our courses and platform.