Course overview
As a senior member of a gaming venue, understanding your responsibilities is crucial for ensuring the well-being of both patrons and the broader community. One of your key roles is in harm minimisation, which involves creating a safe and responsible gaming environment.
This includes identifying and addressing potential problem gambling behaviours, adhering to regulatory requirements, and fostering an atmosphere that prioritises the health and safety of all guests. By being vigilant and proactive in your approach, you not only protect vulnerable individuals but also uphold the venue’s reputation and legal obligations, ensuring long-term sustainability and community trust.
This course will explore:
Developing skills to anticipate high-intensity situations effectively.
Understanding when and how to provide appropriate support in gambling-related contexts.
Learn strategies for managing high-intensity situations with confidence.
Cultivating leadership abilities to build a culture of proactive gambling harm minimisation.
Who is this course for?
Senior members of a gaming venue