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Personal Protective Equipment

Workplaces can present a range of hazards that workers need to be protected from. This is where Personal Protective Equipment (PPE) comes in. Understanding the importance of using, storing and maintaining PPE properly is integral to the health and safety of everyone in an organisation.

Building Rapport

In this course, we explore techniques for building rapport. This includes the use of conversation, personalisation, body language and managing emotional reactions.

Cyber Security Awareness

This course aims to help employees prevent cyber security breaches, identify potential security hazards and apply careful practices of working safely online.

Cleaning: Infection Control & Prevention

This course provides you with a thorough understanding of the principles of controlling the spread of infection in the workplace, and the cleaning practices that can help keep everyone safe and healthy.

Disability Inclusion & Awareness

The promotion of disability awareness in our workplaces and communities is vital in establishing a society where people with disability are valued and included. For much of history, people with disability have experienced discrimination and stigma, often due to societal misconceptions about what it means to have a disability.

Driver Safety Awareness

Everyone should promote and practice safe driving at work; regardless of whether driving is a small part of their role, or something they do every day.

Equal Employment Opportunity

Equal Employment Opportunity (EEO) is an important concept for all employers, employees and job applicants. It’s a way of protecting people at all stages of the employment cycle, and ensures that everyone has equal access to employment opportunities based solely on merit.

Ergonomics

Ergonomics is the science of designing or arranging workplaces, products, and systems so that they fit the people who use them and increase safety and efficiency. By setting up your workspace to protect your body from injury (or recurring pain), you’re better able to focus on your tasks, helping you to work more effectively and productively.

Mindfulness

Mindfulness plays a major part in improving our mental health. It aims to decrease judgement and reduce the amount of time we spend dwelling on things which have happened in the past and worrying about the future.

Drug and Alcohol Awareness

Performing duties whilst under the influence of drugs or alcohol is a leading contributor to workplace injuries in Australia. It’s crucial that both employers and employees understand their responsibilities at work, and that every workplace has a drug and alcohol policy in place.

First Aid Basics

First Aid covers the steps taken to help an injured or sick person in the first minutes after an incident has occurred. This course aims to equip you with the tools needed to confidently respond to any first aid emergency you may encounter at work.

Fire Safety Awareness

Fires can grow and spread quickly, putting everyone in the workplace at risk. This course aims to prepare employees on what to do when a fire emergency happens, including how to use firefighting equipment and how to safely evacuate the workplace.

RSG Recap (SA)

This course aims to recap knowledge around the fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding South Australia’s Responsible Service of Gambling and competency.

Social Media in the Workplace

This course aims to help employees navigate how to appropriately represent themselves on social media in order to avoid conflicts involving their company or colleagues.

COVID-19: Health and Safety at Work

The aim of this course is to help Australian employees manage health and safety risks posed by COVID-19 in the workplace.

Food Allergy Awareness

This food allergy awareness course has been specifically designed for front-of-house staff working in the Australian food service industry.

Modern Slavery Awareness

Modern slavery can be found in every corner of our globalised world. The term modern slavery describes situations where coercion, threats or deception are used to exploit victims and undermine their freedom.

Armed Robbery Awareness

This interactive course teaches learners how to behave during an armed robbery, what to do after a robbery, and how to identify and minimise the risk of armed hold-ups occurring.

RCG Recap (NSW)

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding NSW Responsible Conduct of Gambling and competency.

RSA Recap (NSW)

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding NSW Responsible Service of Alcohol and competency.

RSA Recap (QLD)

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding QLD Responsible Service of Alcohol and competency.

RSA Recap (VIC)

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding VIC Responsible Service of Alcohol and competency.

Customer Service 101

Featuring real-world scenarios, this interactive short course provides learners with the essential skills and knowledge necessary in developing customer relationships, resolving issues or complaints and creating positive customer service experiences all round.

RSA Recap (WA)

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding WA Responsible Service of Alcohol and competency, so you need to be on top of your game.

RSA Recap (ACT)

There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding ACT Responsible Service of Alcohol and competency, so you need to be on top of your game.

Diversity and Inclusion

Diversity and inclusion (D&I) is all about achieving a workplace which is genuinely and sustainably equitable for all, regardless of gender, age, disability status, sexual orientation, gender identity, ethnicity or religious or cultural background.

Food Storage and Transport

This online interactive training course uses real-life scenarios to educate staff about how to transport food, store food and determine if food is safe to serve.

Anti-Money Laundering for Gaming Venues

Anti-Money Laundering for Gaming Venues, provides money laundering and terrorism financing risk awareness training. The course has been specifically designed to assist gaming venues with meeting their obligations under the AML/CTF Act.

Privacy in the Workplace

This highly engaging course is designed to give you the skills and knowledge to be able to handle your customer’s personal information correctly as defined by the Australian Privacy Act.

Food Safety and Hygiene

This online course uses real life scenarios and thought-provoking challenges to educate staff about the importance of food safety, and the consequences of their actions if standards are not upheld.