Advanced Scotch Knowledge is a comprehensive course that will take your understanding of Scotch to the next level. This course will break down the different styles of Scotch whisky available and take a deep dive into each style's unique qualities.
In this Food and Beverage Sales Essentials course we will teach you about different sales techniques that you can use to create a great experience for your guests that also results in increased sales.
This Beverage Service Essentials course will look at the fundamentals of serving beverages to make your venue stand out, and take your customer's experience to the next level.
The versatility of American whiskey lends itself to cocktail making, and any well-curated bar will have at least one bourbon and one rye whiskey for making classic cocktails like the Manhattan, Mint Julep, Old Fashioned, Sazerac, and Whiskey Sour.
This course aims to recap the knowledge gained through a standard Responsible Service of Alcohol course in South Australia, in order to avoid fines and penalties that may apply to venues and/or individuals for offences under legislation.
Advanced Tequila and Mezcal Knowledge is a comprehensive course that will teach you everything you need to know about two of the most popular styles of agave spirits. So whether you're making a margarita or pouring a Tequila tasting flight, you can tell a story about what you are serving.
Introduction to Tequila and Mezcal is an agave spirits fundamentals course that will give you a basic understanding of native Mexican spirits, how they are made, and how to recommend agave spirits and cocktails to guests.
From caviar service to homemade ingredients, vodka can be elegant, humble, or fun. Advanced Vodka Knowledge is a comprehensive course that will teach you the key information you need to know about vodka.
From tiki bars to pool-side sipping, nothing quite transports you to the tropics like rum. Advanced Rum Knowledge is a comprehensive course that will teach you everything you need to know about rum.
Introduction to Rum is a rum fundamentals course that will give you a basic understanding of the sugarcane spirit, how it's made, and how to recommend rum cocktails to guests.
This course aims to refresh and reinforce knowledge around the fines and penalties that may apply to venues and/or individuals for offences under Queensland’s Responsible Service of Gambling legislation.
You’ve probably heard before that there are different types of intelligence. You might be brainy, or creative, or good with people. Emotional intelligence looks at how effectively we can understand and express ourselves, relate to others, and cope with daily pressures in a constructive way.
Effective communication skills help you express yourself and understand others. They enable you to convey complex ideas, engage audiences, drive action and ask for help or support. Having good communication skills also means being able to explain yourself in a way that others can understand and reciprocate.
This course builds empathy to avoid unpleasant incidents in the workplace by placing learners in thought-provoking scenarios based on real-life legal cases.
Designed to help notice the signs someone at work may be struggling, how to find the right space and time to ask the question, and how to navigate a conversation if someone says, "No, I'm not OK."
This online interactive training course uses real-life scenarios to educate staff about how to transport food, store food and determine if food is safe to serve.
There are a number of fines and penalties that may apply to venues and/or individuals for offences under the legislation regarding ACT Responsible Service of Alcohol and competency, so you need to be on top of your game.
