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National charity R U OK? has launched a new guide to supporting someone in the hospitality industry who’s doing it tough.
Safe Work Australia has released the theme and campaign kit for National Safe Work Month 2021 ahead of the official campaign launch on 1 October.
Building good relationships with customers is crucial to providing unforgettable service experiences.
Being a good communicator automatically takes your ability to provide great customer service to the next level.
Having well-presented staff is an essential pillar of providing great customer service. Before even interacting with your staff, customers may have already formed an opinion about your business based on their presentation.
Emotional intelligence is all about our ability to effectively understand and express ourselves, relate to others, and cope with daily pressures in a constructive way.
Allara Global has made it even easier to train your team, creating a library of online courses designed specifically for Australian hospitality businesses.
Prepare your employees on what to do in fire emergencies with Allara Global's new online course, Fire Safety Awareness.
Protect your customer and business data with Allara Global's new 'Cyber Security Awareness' mobile-friendly training course.
Prepare your team for emergency situations with Allara Global's new 'First Aid Basics' course.